"Sportwiz" — Privacy Policy
Effective Date: 01 April 2025
At "Sportwiz", we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, share, and safeguard your data when you use our applications ("Sportwiz" for users and "Sportwiz Partner" for venue partners), websites, and related services (collectively, the "Services"). By using "Sportwiz", you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information
When you use our Services, we may collect:
- a) Name
- b) Email address
- c) Phone number
- d) Location data (for venue recommendations and bookings)
- e) Payment details (processed securely by third-party providers)
- f) Profile photo (optional)
- g) Government-issued ID (if required for event or venue verification)
1.2 Venue Partner Information
- a) Venue details (name, location, description)
- b) Bank account or payment details (for payouts)
- c) Booking schedules
- d) Tax or business registration documents (if applicable)
For partners managing venues:
1.3 Usage Data
- a) Device information (model, OS, unique identifiers)
- b) IP address
- c) App usage statistics and analytics
- d) Cookies and similar tracking technologies (for website and app experience improvements)
2. How We Use Your Information
We use your information to:
- a) Provide and maintain our services
- b) Facilitate bookings and payments
- c) Communicate with you about bookings, schedules, and updates
- d) Improve our platform, services, and user experience
- e) Send promotional communications (opt-in only)
- f) Ensure security and prevent fraud
- g) Comply with legal and regulatory requirements
3. Sharing Your Information
We do not sell your personal data. However, we may share information with:
- a) Venue partners (for booking management and verification)
- b) Payment processors (for secure transactions)
- c) Event organizers (if you register for an event)
- d) Legal authorities (if required by law)
- e) Service providers (cloud hosting, analytics, customer support)
All third-party service providers are required to handle your data securely.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- a) Encryption of sensitive data
- b) Regular security audits
- c) Access control measures
Despite our efforts, no system is 100% secure. We encourage you to protect your account credentials and report any suspicious activity.
5. Your Rights
Depending on your jurisdiction, you may have the right to:
- a) Access your data
- b) Correct or update your data
- c) Request deletion of your data
- d) Opt-out of promotional communications
To exercise these rights, please contact us at:support@sportwiz.in
6. Data Retention
We retain personal data only as long as necessary to:
- a) Provide our services
- b) Comply with legal obligations
- c) Resolve disputes
- d) Enforce our agreements
7. Third-Party Links
Our app or website may contain links to third-party services. We are not responsible for the privacy practices of these external platforms.
8. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be notified via:
- a) App notifications
- b) Email (if applicable)
- c) Updates on our website
9. Contact Us
For any privacy-related questions or concerns, please reach out to:
Email: support@sportwiz.in
Phone: +91 8128323533
Address: 207, Capitol Icon, Sargasan, Gandhinagar - 382421, Gujarat, India
DownloadThe Sportwiz
Get the best of our service on the go! Download our iOS and Android apps today to manage your bookings, track your orders, and stay connected with ease. Whether you are on iPhone or Android, we have got you covered. Click the links below to get started!
